Vehicle Maintenance Explained

• Vehicle Maintenance Product Features Includes:

  • All Manufacturer Scheduled Servicing
  • Mechanical and electrical repairs and Replacements, including associated parts and labour due to Fair wear and Tear For Example ‐ Bulbs, Batteries, Exhausts, Cambelts, MOT tests, wiper blades and all routine and unexpected maintenance events.
  • Unlimited Premium Branded tyre replacements including Valve and Balance
  • Free convenient mobile Tyre Fitting Service - we come to You by appointment
  • No puncture recharge

• Free Service Booking & Management Service:

  • One call to MW Vehicle Contracts, we do the rest
  • Free Collection and Delivery from Home or Workaddress
  • Free Wash and Vac
  • Free Online Booking Service
  • Regular on the day Progress updates on repair progress
  • Preferential booking times - Urgent repairs prioritised
  • Downtime managed to a minimum
  • MW Vehicle Contracts, accredited garages include LCV garage networks.
  • Courtesy car upon request

• Valuable Benefits for you include:

  • Planned fixed cost Budgeting
  • Protection from rising Inflation Costs
  • VAT is recoverable on the Maintenance element
  • Eliminates End of Contract Damage Recharges for Missing or incomplete Service History
  • In the unlikely event that there is an ongoing problem with your vehicle MW Vehicle Contracts will endeavour to resolve it
  • Dedicated technical team manage all issues to a successful resolution

And if Chosen:

• Comprehensive Roadside Assistance Cover 24/7 365 Days a year including:

  • At home and Roadside attendance
  • Average time to attend 45 minutes
  • Repair or Recovery to onward destination
  • Onward travel - taxi, train, air fares incl. Accommodation up to 8 passengers.

• Free European Travel Breakdown Assistance including:

  • Repatriation back to UK
  • Roadside Attendance
  • 14 Day Car Hire ( if required)
  • Onward travel incl accommodation
  • Communications and translation service
  • Foreign Travel Documentation Service (Subject to Document Fee) Valid for 12 Months

• MW Vehicle Contracts maintenance exclusions

  • Repairs or replacements due to driver error or driver induced faults.
  • Repairs due to accident damage
  • Missing or Broken items EG (Bent aerials, Missing Hub Caps)
  • Vandalised and Stolen wheels and or tyres, Misfuelling, Lubricant and fluid top ups between service intervals. EG Oil Top Ups, Screenwash Top Ups