COVID-19 Response


Covid-19 Message from MW Vehicle Contracts


Dear customer


As everyone is aware. The current situation regarding Covid-19 puts us in unprecedented times and we hope you and your family are coping well and keeping safe.

During this difficult time we wanted to make you aware that MW Vehicle Contacts is operating with a reduced team dedicated to servicing our customer’s needs. We do have certain members of the team working from home and although response times may be a little longer than usual, we can assure you we will get back to you as soon as possible.

As we work with a large variety of funders and suppliers, unfortunately we can’t give specific information related to individual circumstances via the website. Therefore please refer to the various contact methods below:


We recommend you contact us via one our dedicated email addresses

If you are an existing customer and have questions or concerns about your current agreement: please email us at help@mwvc.co.uk please include as much detail as possible as this will help us deal with your enquiry in the most efficient manner.


If you are coming to the end of your agreement within the next few weeks please email renewals@mwvc.co.uk 


New customers or general enquires please email newenquiries@mwvc.co.uk


Alternatively you can call us on 0116 259 9548 however please note these calls are diverted to our limited number of staff working from home and the lines may be busy.

Or use our contact us page here.

We would like to take this opportunity to reassure our customers that we will do everything we can to help them through this difficult time, however measures taken by funders and suppliers may be out of our control.