MW Vehicle Contracts: LeasePlan's Franchisee of the Year
What began in a small room next to the local post office in the tranquil village of Billesdon has now flourished into the MW Vehicle Contracts that we know today—a thriving business that has surpassed expectations. With two successful relocations to larger premises and the addition of fifty talented staff members, MW Vehicle Contracts has received the recognition of being crowned LeasePlan UK Ltd's Franchisee of the Year. This award is even more impressive considering the fierce competition we have faced from major players in the market.
A Diverse Range of Vehicles for Lease
At MW Vehicle Contracts, we cater to all vehicle leasing needs. Whether you require a Kia Picanto, a Range Rover Velar, a Ford Transit Custom or a Ford Ranger Wildtrak, we have you covered. Our commitment to providing specialist knowledge and tailored advice to our clients throughout the order process ensures that anyone looking for lease deals on cars, vans and pickups receives outstanding service.
Moreover, our subsidiary, Van Circle, focuses on used commercial vehicles, allowing us to meet the diverse commercial vehicle requirements of almost any customer through MWVC or Van Circle.
Partnering with LeasePlan UK: A Foundation of Trust
In 2003, our founder Mark chose to become a Leaseplan UK franchisee, aligning our business with the largest vehicle management group globally. Leaseplan UK, established in 1979, boasts a stellar reputation, having won numerous awards and gained the trust of countless customers. Being the first funder to join forces with MW Vehicle Contracts, Leaseplan UK played a pivotal role in the growth of MW Vehicle Contracts. Over the years, we have fostered strong relationships with several prominent funders, such as Arval, Lex Autolease and Santander, to further solidify our position as a trusted and reliable leasing provider.
Embracing Technology to Deliver a Superior Customer Experience
We believe that investing in technology is essential for delivering exceptional service to our customers. In 2005, we launched our first website, followed by an improved version in 2017. Our dedication to continuous improvement led to further refinements in 2020 and 2022. With our user-friendly online platform and a customized back-office system, we offer a hassle-free and convenient leasing experience for everyone.
Investing in Our People: The Key to MWVC’s Success
At MW Vehicle Contracts, we attribute our success to the investments we make in our people. Each member of our staff is highly valued, and their professional development through comprehensive training remains a top priority. This prestigious award reflects the unwavering commitment and hard work of our team in striving for world-class customer service. We firmly believe that fostering strong relationships with both our customers and staff is equally crucial to our success as a vehicle leasing company.
Navigating Challenges and Driving Growth
The year 2020 is one nobody will forget, with unprecedented challenges with the onset of the COVID-19 pandemic. However, with a strategic change in focus and astute management, MW Vehicle Contracts weathered the storm. During this period, our founder Mark conceived Van Circle—a brainchild that has played a pivotal role in ensuring our business's continued growth. Van Circle has quickly gained popularity as a platform for selling quality ex-lease vans and pickups. Its remarkable growth since the pandemic necessitated the establishment of a dedicated valeting unit and mechanics to meet the soaring demand. Focusing on quality used vehicles allows Van Circle to set itself apart from the sea of used vehicle competition.
Driving Positive Change and Community Engagement
At MW Vehicle Contracts, we actively participate in initiatives that drive positive change in our community. For example, last year, we partnered with LOROS (End of Life Hospices), engaging our staff in various fundraising events to generate as much support as possible. Our team climbed Mount Snowdon, raising an impressive £2700 as well as an outstanding Christmas Tree collection campaign in the new year which was another great success.
It’s not just charity work; recognizing the growing importance of sustainable motoring, we have dedicated a section on our website to cater to these evolving needs, as well as our Green Special Offers page so that you can always find the best deals on our most sustainable and efficient motors.
Customer Focus and Dedication: The Winning Formula
The title of LeasePlan Franchisee of the Year serves as a testament to the unwavering dedication and exceptional service provided by the entire MW Vehicle Contracts team. As a result, we have not only attracted new customers but also retained the loyalty of our existing clients. Furthermore, our sea of 5-star reviews on Trustpilot and Google Reviews has been a key indicator of our dedication to customer service being a success.
It’s all about the Team at MW Vehicle Contracts
Our team mean everything to us here at MWVC, at all levels of the business. David Palmer, one of our Senior Management Team said when asked what this award means to the business that “winning Franchisee of the Year is extremely rewarding and reflects the hard work and dedication of all the team at MW Vehicle Contracts.
We have always been focused on providing our customers with outstanding levels of service and value. Whilst some companies may understandably have held back due to economic uncertainties, we have invested in people and technology.”
Choose an Award-Winning Vehicle Leasing Company
Contact MW Vehicle Contracts today to learn more about vehicle leasing choices and a wide range of vehicles available from an award-winning vehicle leasing company. You can reach out to our team of experts over the phone on 0116 259 9548 or email firstname.lastname@example.org. Want to stay up to date with our latest deals? Then check out our Instagram page.