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The Financial Conduct Authority (FCA) is the national independent regulator of financial services. The FCA legally require us to provide you with an 'Initial Disclosure Document'. This Document ensures you are provided with essential information about us as a company, what we charge for our services, our complaints procedure and how we are regulated.
Please read the information on this page and then scroll down to agree acknowledgment.
We are M W Vehicle Contracts Limited and our registered office is Unit 24, Park Farm Business Park, Billesdon, Leicestershire, LE7 9FN. We are authorised and regulated by the Financial Conduct Authority. Registered No: 673971
It is the aim of MW Vehicle Contracts to provide a very high standard of service to every client. However, if you have a complaint about any aspect of our service then we would like to hear from you. Please see our complaints page for more information.
We are an authorised and regulated vehicle finance broker. We are not a funder or a lender. We are not an independent financial advisor. We will advise and make recommendations for you after we have assessed your demands and needs. You are not obligated to take our advice or recommendations. It is your responsibility to ensure that the vehicle you have selected is fit for purpose and appropriate for your needs. You are recommended to independently verify your tax position with an accountant or qualified professional, since we are not privy to information which might materially affect the suitability of any particular financial package.
We are able to supply funding (Leasing and Contract Hire) from a panel of lenders (Leasing companies) from which we will receive an introductory fee or commission, we will also receive an additional amount depending on our operational standards and the volume of business completed. The amount of commission we receive for a lease or hire agreement will vary depending on which funder is used, the term and the value of the vehicle that is leased or hired. The amount of commission we are paid will affect the amount you pay to hire or lease the vehicle.
We do not advertise or promote finance credit agreements, but may offer these in limited circumstances or on request. The amount of commission we are paid for a regulated credit agreement is controlled by the lender (either a fixed fee or a percentage of the amount you borrow) The Lenders we work with will pay commission at different rates. However, the amount of commission we receive from the lender does not have an effect on the amount that you pay to that lender under your finance agreement. If asked, we will inform you of the level of commission we are receiving for any form of regulated finance agreement. Further information is available by emailing customerrelations@mwvc.co.uk
If you place an order with our Company we will charge you a processing fee of £275 plus £55 vat a total of £330. This fee is retained by us and covers the costs incurred in processing your order and lease agreement. We will also require a vehicle securing deposit to be paid. The securing deposit amount will normally be £250. A larger vehicle securing deposit may be requested for specialised vehicles or vehicles with modifications. Payment for the processing fee and vehicle securing deposit, a total of £580 is required when you place your order. Payment can be made by debit or credit card only. The vehicle securing deposit (which will normally be £250) is returned to you after you have completed your order by taking delivery of your new vehicle and returned all required documents.
We may charge you a cancellation fee, as set out in out Terms of business, should you cancel an order before delivery is completed. The fee will not normally be more than £580. However, if a vehicle has been ordered and built or modified to your specification and additional costs incurred by the supplying dealer, these costs will be added to the cancellation charge. In the event of an order being cancelled by us, we will not charge you a cancellation fee.
Please confirm you have read and understand this document and are happy to proceed with our services by entering your email address and mark the acknowledgement box below.
