Supporting our customers through the leasing process
Some people are familiar with the process of leasing a vehicle. To many of our repeat customers it’s now almost second nature. However, vehicle leasing is a brand new process to most of our customers and with this in mind we aim to make things as easy as possible. We have dedicated departments for each stage of the process meaning as a customer you are always in contact with specific experts at all times. From the initial enquiry with the sales team, through to sales support who walk you through signing finance documents and arranging delivery. We also have a Customer Relations Team, Who are in place to support our customers with problems or issues during their agreement.
Add to this, the fact that once you become a customer of MW Vehicle Contracts you will be assigned an Account Manager who will check in with you at key points of your agreement, making sure everything is running smoothly and aiding in any questions or additional support you may need.
Take a look at the video below to see how things work.